.pc-merchant-onlineservice {
  /* width: 96px; */
  font-size: 0;
  position: fixed;
  right: 0;
  top: 232px;
  z-index: 1000;
}

.pc-merchant-onlineservice,
#onlineservice a {
  outline: 0
}

.pc-merchant-onlineservice,
#onlineservice a img {
  border: 0
}

#onlineservice a img {
  width: 100px;
}

#onlineservice {
  display: inline;
  position: fixed;
  _position: absolute;
  z-index: 991;
}

body #pc-merchant-onlineservice .show {
  display: block;
}

body #pc-merchant-onlineservice .hide {
  display: none;
}

/* .pc-merchant-onlineservice .supernatant .z-index {
  z-index: 1;
} */

.pc-merchant-onlineservice .supernatant .no-position {
  position: relative;
  left: 165px;
  bottom: 7px;
  width: 182px;
}

.pc-merchant-onlineservice .supernatant .ie-no-position {
  position: relative;
  left: 165px;
  bottom: 55px;
  width: 182px;
}

.pc-merchant-onlineservice .issue .click {
  color: #108ee9;
  background-color: #ebf4fb;
}

.pc-merchant-onlineservice .pc-content {
  width: 96px;
  background: #fff;
  border-radius: 0px 4px 4px 0;
  /* border: 1px solid #e9e9e9\9; */
}
.pc-merchant-onlineservice .j-qr-code {
  position: absolute;
  right: 100px;
  bottom: -4px;
  z-index: 3;
  margin: 0;
  /* box-shadow: 0px 1px 8px 0px rgba(157, 157, 157, .5); */
  width: 232px;
  /* height: 210px;
  padding: 10px;
  background: #fff; */
}
.pc-merchant-onlineservice .hide-status {
  width: 40px;
  float: right;
  position: relative;
}
.pc-merchant-onlineservice .hide-status .hide-mada{
  margin: 0;
}
.pc-merchant-onlineservice .menu {
  position: relative;
  display: block;
  text-decoration: none;
  /* padding: 10px; */
  font-size: 12px;
  color: #fff;
  background: #108ee9;
  /* height: 16px;
  width: 76px; */
  height: 36px;
  width: 96px;
  cursor: pointer;
}
.pc-merchant-onlineservice .menu:hover {
  background: #046cc2;
}
.pc-merchant-onlineservice .menu > img {
  width: 16px;
  height: 16px;
  float: left;
  /* margin-right: 12px; */
  border: 0;
  margin: 10px 12px 0 10px;
}
.pc-merchant-onlineservice .menu > span {
  /* margin-top: 4px; */
  display: inline-block;
  margin-top: 8px;
}
.pc-merchant-onlineservice .menu .menu-icon {
  float: right;
  margin-left: 12px;
  /* margin: 12px 12px 0 10px; */
}
.pc-merchant-onlineservice .menu .hide-text {
  position: absolute;
  left: 0;
  top: 0;
  display: inline-block;
  width: 60px;
  height: 36px;
  line-height: 36px;
  text-indent: 10px;
  margin:0;
}
.pc-merchant-onlineservice .menu .hide-icon {
 float: right;
 margin: 0;
 margin: 10px 10px 0;
}
.pc-merchant-onlineservice .mada .bubble {
  position: absolute;
  top: -58px;
  right: -4px;
  font-size: 12px;
  width: 92px;
  height: 36px;
  text-align: center;
  line-height: 36px;
  border: 2px solid #108ee9;
  border-radius: 2px;
  box-shadow: 0px 1px 8px 0px rgba(157, 157, 157, .5);
  background: #fff;
  color: #108ee9;
  color: #108ee9\9;
}

.pc-merchant-onlineservice .mada .bubble > span {
  position: absolute;
  bottom: -20px;
  left: 63px;
  display: inline-block;
  width: 0;
  height: 0;
  border: 10px solid transparent;
  border-top: 10px solid #108ee9;
}
.pc-merchant-onlineservice .mada .bubble > span > span{
  position: absolute;
  bottom: -5px;
  left: -8px;
  display: inline-block;
  width: 0;
  height: 0;
  border: 8px solid transparent;
  border-top: 8px solid #fff;
}

.pc-merchant-onlineservice .mada .bubble {
  right: 0;
  top: -58px;
}

.pc-merchant-onlineservice .mada {
  position: relative;
  margin-left: 28px;
  height: 50px;
  width: 40px;
  display: inline-block;
}

.pc-merchant-onlineservice .mada:hover {
  cursor: pointer;
}

.pc-merchant-onlineservice .mada img {
  height: 50px;
  width: 40px;
  border:0;
}

.pc-merchant-onlineservice .barrier {
  height: 43px;
  width: 100%;
  background: #fff;
}

.pc-merchant-onlineservice .issue {
  color: #333;
  font-size: 12px;
  background: #fff;
  border: 2px solid #108ee9;
  border: 2px solid #108ee9\9;

}

.pc-merchant-onlineservice .issue>div {
  line-height: 16px;
  letter-spacing: 0;
  text-align: left;
  padding: 8px 10px;
}

.pc-merchant-onlineservice .issue>div:hover {
  background: #ebf4fb;
  cursor: pointer;
  color: #108ee9;
  color: #108ee9\9;
}

.pc-merchant-onlineservice .issue .title {
  display: inline-block;
  margin: 10px 0 8px 10px;
  font-size: 12px;
  font-weight: bold;
  color: #108ee9;
  color: #108ee9\9;
}

.pc-merchant-onlineservice .more-btn {
  position: absolute;
  bottom: 0;
  font-size: 12px;
  display: inline-block;
  height: 40px;
  line-height: 40px;
  text-align: center;
  color: #108ee9;
  border-top: 1px solid #e9e9e9;
  width: 100%;
  text-decoration: none;
}

.pc-merchant-onlineservice .supernatant {
  position: absolute;
  right: -655px;
  top: 50px;
  width: 560px;
  overflow: hidden;
}

.pc-merchant-onlineservice .supernatant>div {
  position: absolute;
  /* right: -563px; */
  top: 0px;
  z-index: 2;
  width: 556px;
  background: #f9f9f9;
  box-shadow: 0px 1px 8px 0px rgba(157, 157, 157, .5);
  border-radius: 4px 0 0 4px;
  border-right: 1px solid #e9e9e9;
  border: 1px solid #e9e9e9\9;
}

.pc-merchant-onlineservice .supernatant>div>p {
  height: 56px;
  line-height: 56px;
  text-indent: 24px;
  border-bottom: 1px solid #e9e9e9;
  font-size: 16px;
  color: rgba(0, 0, 0, .85);
  color: #000\9;
  filter: alpha(opacity=85);
  margin: 0;
}

.pc-merchant-onlineservice .supernatant-title {
  font-weight: bold;
  display: inline-block;
  width: 490px;
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
  text-indent: 0;
}

.pc-merchant-onlineservice .back {
  float: right;
  margin: 21px 24px 0 0;
  cursor: pointer;
  display: inline-block;
  width: 14px;
  height: 12px;
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/eerzcqfnfwivudvqjoxx.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .issue-cont {
  color: rgba(0, 0, 0, .65);
  font-size: 12px;
  padding: 17px 24px;
  line-height: 22px;
  height: 240px;
  overflow: auto;
}

.pc-merchant-onlineservice .ie-klg-content {
  margin-bottom: 85px;
}

.pc-merchant-onlineservice .thx-text {
  position: absolute;
  top: 0px;
  left: 238px;
  width: 139px;
  height: 40px;
  line-height: 40px;
  text-align: center;
  background-color: #fff;
  box-shadow: 0px 4px 12px 0px rgba(0, 0, 0, .15);
  border-radius: 4px;
  border: 1px solid #e9e9e9\9;
}

.pc-merchant-onlineservice .thx-text>span {
  font-size: 14px;
  margin-left: 15px;
  color: rgba(0, 0, 0, .65);
  color: #000\9;
  filter: alpha(opacity=65);
}

.pc-merchant-onlineservice .thx-icon {
  position: absolute;
  top: 13px;
  left: 16px;
  width: 14px;
  height: 14px;
  border-radius: 100%;
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/misfbscqkwumelqndfqu.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .klg-evaluate {
  width: 182px;
  margin: 0 auto;
}

.pc-merchant-onlineservice .evaluate-text {
  font-size: 14px;
  margin-top: 6px;
  margin-bottom: 8px;
  color: rgba(0, 0, 0, .43);
  color: #000\9;
  filter: alpha(opacity=43);
}

.pc-merchant-onlineservice .evaluate-common {
  width: 32px;
  height: 32px;
  border-radius: 100%;
  float: left;
  margin-right: 32px;
  cursor: pointer;
}

.pc-merchant-onlineservice .like {
  margin-left: 40px;
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/oscosksndrdcamnquvnw.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .dislike {
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/yrkrklywfmzgihpueztt.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .like-click {
  margin-left: 40px;
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/sszxnwpznhkchhjqalhw.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .dislike-click {
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/htovvvnmoqyjlzxmatvx.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .reason {
  position: absolute;
  left: 160px;
  bottom: 68px;
  z-index: 1;
  width: 297px;
  padding: 0px 0px 8px 16px;
  background: #fff;
  border-radius: 4px;
  box-shadow: 0px 2px 8px 0px rgba(0, 0, 0, .15);
  border: 1px solid #ddd\9;
}

.pc-merchant-onlineservice .close {
  width: 10px;
  height: 10px;
  float: right;
  margin: 8px;
  cursor: pointer;
  background:  no-repeat;
  background-size: 100% 100%;
  filter: progid:dximagetransform.microsoft.alphaimageloader(src='https://gw.alipayobjects.com/zos/rmsportal/jjfvactdaauvzwwdgkyt.png', sizingmethod='scale');
}

.pc-merchant-onlineservice .reason-tips {
  font-size: 14px;
  margin: 12px 0 8px;
  color: rgba(0, 0, 0, .65);
  color: #000\9;
  filter: alpha(opacity=65);
}

.pc-merchant-onlineservice .reason>span {
  font-size: 12px;
  padding: 0 8px;
  display: inline-block;
  height: 22px;
  line-height: 22px;
  margin: 0 8px 8px 0;
  cursor: pointer;
  background: #f5f5f5;
  border: 1px solid #d9d9d9;
  border-radius: 4px;
  color: rgba(0, 0, 0, .65);
  color: #000\9;
  filter: alpha(opacity=65);
}

.pc-merchant-onlineservice .reason>span:hover {
  background-color: #1890ff;
  color: #fff;
  border: 1px solid #1890ff;
}

.pc-merchant-onlineservice .point {
  position: absolute;
  bottom: -10px;
  left: 144px;
  width: 0px;
  height: 0px;
  border: 5px solid transparent;
  border-top: 5px solid #fff;
}

body #pc-modal-onlineservice .show {
  display: block;
}

body #pc-modal-onlineservice .hide {
  display: none;
}

.pc-modal-onlineservice {
  width: 120px;
  height: 120px;
  position: fixed;
  right: 0;
  top: 700px;
  z-index: 1000;
  cursor: pointer;
}

.pc-modal-onlineservice .robot-wrapper {
  width: 120px;
  height: 120px;
  position: relative;
}

.pc-modal-onlineservice .robot-wrapper .robot-close {
  position: absolute;
  right: -7px;
  top: -20px;
}

.pc-modal-onlineservice .robot-wrapper .robot-close > img {
  width: 30px;
  height: 30px;
}

.pc-modal-onlineservice .robot-wrapper .robot-thumb {
  text-align: center;
}

.pc-modal-onlineservice .robot-wrapper .robot-thumb img{
  width: 120px;
  height: 120px;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover {
  width: 340px;
  height: 206px;
  position: absolute;
  right: 8px;
  top: -228px;
  box-shadow: 0 1px 8px 0 rgba(0,0,0,.2);
  border: 1px solid #ddd\9;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover .title{
  font-size: 16px;
  color: #fff;
  padding: 13px 0 13px 16px;
  background: #108ee9;
  border-radius: 8px 8px 0 0;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover ul {
  list-style: none;
  margin: 0;
  padding: 0 16px;
  background: #fff;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover ul li{
  padding: 20px 0;
  cursor: pointer;
  line-height: 15px;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover ul li:first-of-type {
  border-bottom: 1px solid #ddd;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover .arrow {
  display: block;
  height: 0;
  width: 0;
  border: 10px solid transparent;
  border-top: 10px solid #ddd;
  position: absolute;
  right: 45px;
  bottom: -20px;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover .inner-arrow {
  display: block;
  height: 0;
  width: 0;
  border: 9px solid transparent;
  border-top: 9px solid #fff;
  position: absolute;
  right: 46px;
  bottom: -18px;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover ul li p {
  margin: 0;
  padding: 0;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover ul li p:first-child {
  font-weight: 400;
  font-size: 15px;
  color: #108ee9;
  margin-bottom: 6px;
}

.pc-modal-onlineservice .robot-wrapper .robot-popover ul li p:nth-child(2) {
  font-size: 12px;
  color: #000;
}

.pc-modal-onlineservice .robot-wrapper .robot-modal {
  position: absolute;
  right: 12px;
  bottom: 130px;
  box-shadow: 0 1px 8px 0 rgba(0,0,0,.2);
  border: 1px solid #ddd\9;
}

.csa-container dd {
  display: block
}

.csa-container p {
  margin: 0
}

.csa-container .csa-hide {
  display: none
}

.csa-container a:link,
.csa-container a:visited {
  outline: 0
}

.csa-container a:hover,
.csa-container a:active {
  text-decoration: none
}

.csa-container {
  *zoom: 1;
  overflow: hidden;
  position: fixed;
  _position: absolute;
  z-index: 990;
  top: 88px;
  right: 80px;
  width: 500px;
  font-size: 12px;
  border-radius: 3px;
  background: #fff;
  box-shadow: 2px 2px 6px rgba(0, 0, 0, 0.2);
  color: #4d4d4d;
  -webkit-text-size-adjust: none;
  line-height: 1.5
}

.csa-container .csa-container-fix {
  height: 100%;
  width: 100%;
  left: 0;
  top: 0;
  overflow: hidden;
  position: absolute;
  z-index: -1;
  background-color: transparent;
  opacity: 0;
  filter: alpha(opacity=0)
}

.csa-container iframe {
  position: absolute;
  top: 0;
  left: 0;
  height: 900px;
  width: 500px;
  z-index: -1;
  background: transparent
}

.csa-draging {
  opacity: .75
}

.csa-draging .csa-header {
  cursor: -moz-grabbing;
  cursor: -webkit-grabbing;
  cursor: grabbing;
  *cursor: move
}

.csa-header {
  position: relative;
  z-index: 1;
  padding: 6px 10px 4px;
  cursor: -moz-grab;
  cursor: -webkit-grab;
  cursor: grab;
  cursor: move\9;
  color: #fff;
  font-size: 14px;
  font-weight: 700;
  border-radius: 3px 3px 0 0;
  line-height: 18px;
  zoom: 1;
  *overflow: visible;
  background: -webkit-gradient(linear, left top, left bottom, from(#ff9e3e), to(#ec7500));
  background: -moz-linear-gradient(top, #ff9e3e, #ec7500);
  background: -o-linear-gradient(top, #ff9e3e, #ec7500);
  background: linear-gradient(top, #ff9e3e, #ec7500);
  filter: progid:dximagetransform.microsoft.gradient(startcolorstr='#ff9e3e', endcolorstr='#ec7500');
  background-color: #ec7501;
  border: 1px solid #ec7500;
  text-shadow: 1px 1px 0 #bd5f00
}

.csa-header .csa-close:link,
.csa-header .csa-close:visited {
  display: block;
  overflow: hidden;
  position: absolute;
  top: 5px;
  right: 10px;
  overflow: hidden;
  width: 17px;
  height: 17px;
  font-size: 16px;
  font-weight: 400;
  text-decoration: none;
  color: #fff;
  line-height: 15px;
  text-align: center;
  border-radius: 3px;
  -webkit-transition: all .25s ease-in;
  transition: all .25s ease-in
}

.csa-header .csa-close:hover {
  color: rgba(236, 117, 0, 1);
  background: rgba(255, 255, 255, 0.80);
  -webkit-transition: all .15s ease-in;
  transition: all .15s ease-in
}

.csa-info {
  overflow: hidden;
  zoom: 1;
  margin: 0;
  padding: 0 6px 6px 6px;
  background: #f9f9f9;
  box-shadow: 0 0 1px 0 #fff inset, 0px 0 10px #ddd inset;
  border: 1px solid #afafaf;
  border-top: 0;
  border-bottom: 0
}

.csa-info .csa-loading {
  padding: 30px;
  text-align: center
}

.csa-info .csa-ajax-result {
  margin: 10px;
  padding: 10px;
  background: #fceee8;
  border: 1px solid #f6c8b5;
  text-align: center;
  color: #f00
}

.csa-info dl {
  margin: 0
}

.csa-info dt.csa-title {
  clear: both;
  overflow: hidden;
  zoom: 1;
  position: relative;
  margin: 6px 0 0 0;
  font-weight: 600;
  line-height: 1.4;
  text-shadow: 1px 1px 0 #fff
}

.csa-info dt.csa-title .csa-arrow {
  position: absolute;
  overflow: hidden;
  display: block;
  width: 0;
  height: 0;
  border: 5px solid;
  -webkit-transition: all .15s ease-in;
  transition: all .25s ease-in
}

.csa-info dt.csa-title .csa-arrow-right {
  top: 4px;
  left: 7px;
  top: 2px\9;
  *top: 3px;
  border: 5px solid;
  border-color: #f8f8f8 #f8f8f8 #f8f8f8 #4d4d4d
}

.csa-info dt.csa-title .csa-arrow-down {
  top: 7px;
  left: 3px;
  border-color: #f8f8f8 #f8f8f8 #f8f8f8 #4d4d4d;
  top: 5px\9;
  border-color: #4d4d4d #f8f8f8 #f8f8f8 #f8f8f8\9;
  -webkit-transform: rotate(90deg);
  transform: rotate(90deg);
}

.csa-info dt.csa-title a {
  display: block;
  float: left;
  margin: 0 0 3px 0;
  padding: 0 0 0 17px;
  color: #4d4d4d
}

.csa-info dt.csa-title a:hover {
  text-decoration: underline
}

.csa-info dd.csa-content {
  overflow-x: hidden;
  clear: both;
  max-height: 200px;
  *_height: 200px;
  * height: auto;
  margin: 0;
  padding: 10px;
  border: 1px solid #c9c9c9;
  background: #fff;
  box-shadow: 0 0 3px #ddd inset, 0px 0 1px 1px #fff
}

.csa-footer {
  text-align: right;
  padding: 5px 10px;
  border-radius: 0 0 3px 3px;
  *zoom: 1;
  *overflow: visible;
  background: -webkit-gradient(linear, left top, left bottom, from(#efefef), to(#e4e4e4));
  background: -moz-linear-gradient(top, #efefef, #e4e4e4);
  background: -o-linear-gradient(top, #efefef, #e4e4e4);
  background: linear-gradient(top, #efefef, #e4e4e4);
  filter: progid:dximagetransform.microsoft.gradient(startcolorstr='#efefef', endcolorstr='#e4e4e4');
  background-color: #efefef;
  border: 1px solid #afafaf;
  border-top: 1px solid #dbdbdb
}

.csa-footer .csa-button {
  display: inline-block;
  *display: inline;
  text-align: center;
  text-decoration: none;
  vertical-align: middle;
  cursor: pointer;
  font-family: verdana, hiragino sans gb;
  font-size: 14px;
  font-weight: bold;
  border-radius: 2px;
  padding: 0 20px;
  *zoom: 1;
  *overflow: visible;
  border: 1px solid #b3b3b3;
  color: #595959;
  background: -webkit-gradient(linear, left top, left bottom, from(#fff), to(#ebebeb));
  background: -moz-linear-gradient(top, #fff, #ebebeb);
  background: -o-linear-gradient(top, #fff, #ebebeb);
  background: linear-gradient(top, #fff, #ebebeb);
  filter: progid:dximagetransform.microsoft.gradient(startcolorstr='#ffffff', endcolorstr='#ebebeb');
  background-color: #f2f2f2;
  box-shadow: 0 -2px 2px rgba(255, 255, 255, 0.33) inset;
  line-height: 29px;
  height: 29px
}

.csa-footer .csa-button:hover {
  text-decoration: none;
  border: 1px solid #999;
  background: -webkit-gradient(linear, left top, left bottom, from(#fff), to(#f0f0f0));
  background: -moz-linear-gradient(top, #fff, #f0f0f0);
  background: -o-linear-gradient(top, #fff, #f0f0f0);
  background: linear-gradient(top, #fff, #f0f0f0);
  filter: progid:dximagetransform.microsoft.gradient(startcolorstr='#ffffff', endcolorstr='#f0f0f0');
  background-color: #f6f6f6
}

.csa-footer .csa-button:active {
  position: relative;
  top: 1px
}

.csa-footer a.csa-button,
.csa-footer a.csa-button:active,
.csa-footer a.csa-button:hover {
  color: #595959
}

.csa-footer .csa-button .csa-button-text {
  background: 0;
  padding: 0;
  height: auto;
  line-height: auto
}

.initiative-pop {
  display: none;
  float: left;
  position: fixed;
  _position: absolute;
  top: 10px;
  right: 15px;
  color: #db7c22;
  z-index: 101;
  font-size: 12px;
  line-height: 1.5;
  zoom: 1
}

.initiative-pop a:link,
.initiative-pop a:visited {
  text-decoration: underline;
  color: #09b6e1;
  font-weight: 400
}

.initiative-pop-container {
  position: relative;
  zoom: 1;
  _display: inline;
  width: 250px;
  height: 86px;
  background-image: ;
  background-repeat: no-repeat;
  background-position: top left
}

.initiative-pop-content {
  padding: 25px 70px 25px 25px;
  font-size: 12px
}

.initiative-pop-content a.j-initiative-show-one {
  color: #333;
  text-decoration: none
}

.initiative-pop-content a.j-initiative-show {
  color: #08c;
  text-decoration: none;
  white-space: nowrap
}

.initiative-pop .initiative-pop-light {
  position: absolute;
  top: -37px;
  left: -20px;
  display: none
}

.initiative-pop a.initiative-pop-close {
  position: absolute;
  right: 70px;
  top: 10px;
  margin-right: 0;
  text-decoration: none;
  width: 12px;
  height: 12px;
  font-family: tahoma;
  font-weight: 700;
  color: #666;
  line-height: 10px;
  *line-height: 12px;
  text-align: center;
  font-size: 14px;
  overflow: hidden
}